Max has been working at the coal face in banking and financial services for over 25 years during which time she has worked in the business running teams, developing strategy and managing change initiatives. With two significant periods working for Legal & General and Barclays, her career experience spans regulatory reviews, customer relations, client experience and culture change. Her last role was working in Group Talent & Learning, building the team’s strategy and capability to support a bank-wide culture change agenda. For the past 2 years Max has been working as a consultant focused on individual, team and organisational performance and behavioural change.
Max has been designing and delivering learning experiences to support her role as a business leader and change manager for many years. She knows how to develop individual and collective capability across teams and organizations, working dynamically with the whole system to understand and design real world solutions. She has a track record of creating and delivering dynamic, innovative and unique learning experiences that generate real and practical behavioural change for people, teams and businesses.
Used to operating at all levels, Max has delivered one-off experiences for senior executives down to all staff induction programs, all with the emphasis on performance, cultural alignment and sustainable behavioural change.
Max loves helping people find in themselves the belief and desire to make changes that improve their performance. She enjoys working with the complexity of organisations and how the blend of people, process, systems and culture can lead to such a range of experiences – and then working with those complexities to make lasting and worthwhile change.