Margaret is a highly effective Change, Business Improvement and Organisation Development expert. She specialises in working with leaders and teams to navigate large scale business transformation, develop and execute strategy, accelerate change, and enhance individual and team performance.
Margaret’s experience spans over 25 years in both line leadership and consultancy roles of increasing seniority up to VP level in the IT, Pharmaceuticals and most recently, the NGO sector. A skilled consultant, coach, facilitator and trainer with a record of success at enterprise, function and country level operations in complex multinational organisations. She was a key player in establishing a unique and innovative approach to business and performance improvement in GSK. The approach blends process improvement, change management and project execution to deliver measurable improvements to strategy alignment, staff engagement and project execution in a wide range of divisions, locations and cultures.
She is particularly interested in the human aspects of improving systems and processes, making transformational change stick and aligning individual effort with business strategy to achieve results and build sustainable capability. She brings a truly global mindset to her work and has a talent for turning complex issues and strategy into executable plans.
Her specialist skills include change management, organisation development, continuous improvement, performance coaching, team development, project management, capability development, workshop design and facilitation.
Margaret holds a Master’s degree in Occupational Psychology from Birkbeck, University of London. Her Bachelor’s degree is in Psychology and Biology from the University of Leicester. Her professional qualifications include the NTL Organisation Development Practitioner Certificate and a Postgraduate Diploma in Human Resources. She is an experienced executive coach and Green belt equivalent in Lean 6 Sigma continuous improvement methodology. She is a member of the British Psychological Society and a qualified psychometric assessor.